You can minimize your risk with our IOR service when importing to countries you are not in, and we will provide you with great convenience when your goods are cleared from customs. Get a price quote.

Why do you need IOR and EOR Service?

This allows companies to easily expand into new markets without the burden and exposures of establishing new legal entities in each country.

Why Serjoe is the the right contact?

Serjoe Foreign Trade INC. has brought together a team of specialists in international trade, with a depth of knowledge and experience in areas such as customs/tax, logistics, supply chain solutions and general business management. This ensures that we are able to address our customers needs in the development of sustainable business solutions.

What do we do?

In Turkey it is essential that you have a fiscal presence in that country in order to import goods. Serjoe service assists companies that do not have such a corporate presence.

For this service Serjoe  will:

  • act as the importer/exporter for customs and taxation declaration purposes at the time of


  • simplifies the clearance of shipments;
  • be responsible to Customs, Tax and other regulatory authorities;
  • apply for necessary import/export licenses or permits;
  • maintain records for the minimum duration required under local law; and
  • complete all regular filing requirements associated with the payment of duties and taxes

Authorized Import-Exporter (IOR&EOR) and Legal Process

Our company undertake whole legal process as importer or exporter of the firms which don’t operate as legal institution in our country or prefer to. Serjoe;

• Provides consultancy service for customs clearance process.
• Checks GTIP for all materials importing or exporting.
• Prepares all documents needed in customs clearance process and handles approval process on behalf of the company.
• Offer companies making export and import without having an institution in Turkey.

International Transport Support Process

The planning and controlling all logistic elements used during the transportation, and organizing the fastest way for materials to be brought to Turkey with the help of right partners is named as International Transport Support Process. Serjoe,

• Choose the most suitable transport option for its partners by establishing time-quality-price relationships.
• Orchestrates the process through the reporting system.
• Take early action for the possible problems, keep track of the process.

Customs Clearance Management

Our company uses the IOR system for import and EOR for export for customers to avoid experience difficulties in the customs process and to check the products’ entry and exit process quickly.

• All movements of products in national and international platforms located in our advanced reporting system.
• Advanced reporting system the chance to order our products in the customs clearance process.
• Regular follow-up with products of the special team provides an accelerated process of prioritizing.
• Material is not based on the customs arrival date; the transactions are made taking into account the importance of scale for customers to obtain proficiency.
• The competence to take action is acquired by considering the importance scale for the customer, not on the basis of the arrival date of the material at the customs.

3th Party Consultancy

3PL (Fourth Party Logistics) is an entire system, governing the movement of products or services from supplier to the customer within the organization and covering labor, technology, resources and activities in the process.

3PL service providers analyze the complex needs of the companies they are working for and offer practicable solutions powered by their organizational experience, resources and technological capabilities. Serjoe create solutions in light of the competencies mentioned above and design the whole chain, integratedly working with 3PL companies. The resolution of defects that may occur in the supply chain and our team which has a vast experience in the optimization of chain organization offering our customers a professional partnership.

Warehouse Management System

Necessary stock in the warehouse and distribution operations, equipment, manpower resources and the management of logistics processes called Warehouse Management System. Our company equipment products in stock, provide labor and management. Designation of priority items, while early removal from storage of these products and the scheduled date makes the management of the process to achieve the planned location of the product.

Reporting Management System

Our company coordinates the process through to the reporting system used at the end of the beginning, to take early measures likely to happen in the problem, and keep track of the process.

• The metrics we set on the basis of the report output are evaluated periodically.
• Assessment in the light of the new method are produced to provide a better service to our business partners.
• To prevent the failure of periodically updating methods.
• File operations are accelerated to prevent the delay of goods and punishment.